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HOW TO ORDER
Ordering from BookFirst is easy and safe.
SELECTING YOUR BOOKS
When you have found a book you would like to order,just click on "Add to Basket''and it will be added to your shopping basket. To make it easy to keep track of the books you've selected,"My shopping baskets''will display your choices wherever you are on the site. When you are ready to place your order, select "View Basket''.
VIEW BASKET
This is where you select the postal destination for your order,indicate whether you would like "Next Day Delivery''in the UK and choose which gift-wrapping you want. You can change the contents of your basket by selecting "Update Basket''.
Overseas customers ordering three or more books can also request reduced air-mail charges here.When you are happy with the contents of your shopping basket,go to "the Secure Checkout''.
THE ORDER FORM
After you've completed the order form,you will receive an on- screen acknowledgment.This will be followed by an e-mail confirming the details of your order.
We will then inform you when your order will be sent. If this is your first order , we will also inform you of your personal BookFirst account number.
YOUR FIRST ORDER
We'll send you a personal account number after you have placed your first order.For any of the following orders ,all you need to do is to enter your personal account number and e-mail address .
RETURNING CUSTOMERS
If you have ordered from us before ,online, by e-mail or telephone, you will have already owned a personal account number.You then only need to complete the full order form.Your account number allows us to find your details from our records(they are not accessible online).
However,you do not need your BookFirst personal account number to place an order----simply present all the required details in the order form.If you don't have a note of your account number,just contact us so that we can supply it to you.