接听：Hello/Good morning/...
自报姓名：(This is) ... speaking.
问对方姓名：Who's that speaking?
好久不见的老朋友：Hey, it's you!/Fancy hearing from you!
寒暄：How are you?
回答对方问候：Fine. Thank you./Pretty well. Thanks a lot./Not bad./Couldn't be better.
其它客套话：How is your business?/How are things going on with you?/How is your family?
转接找别人的电话：Hold on, please./Just a moment. I will switch the line to him./Let me put through to him.
别人不在：He is not at his desk right now. Could you leave a message?/Could you call him later?/Could you please call his mobile?
感谢来电：Thanks for calling./Nice to have your call./Pleased to talk with you.
告别：Talk to you later./Take care./Bye bye./See you.
回应感谢：You are welcome./My pleasure.
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