密码被锁定，有两种解决方法：
1、 请耐心等待3个小时，期间请不要再次输入密码，3小时后自动解锁，您就可以重新输入；具体锁定时间请以页面提示为准。
2、在支付宝网站或者支付宝APP上通过【重置密码】，重新设置密码，立即解锁 。
方法如下：
1）首先我们打开手机支付宝，打开后，点击下方”我的“，再点击上方我们自己的头像。
/iknow-pic.cdn.bcebos.com/e850352ac65c10389803727ebf119313b07e8909"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e850352ac65c10389803727ebf119313b07e8909?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e850352ac65c10389803727ebf119313b07e8909"/>
2）点击进入我的信息界面，我们再选择”设置“按钮。
/iknow-pic.cdn.bcebos.com/b2de9c82d158ccbf7f3f098614d8bc3eb035418e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b2de9c82d158ccbf7f3f098614d8bc3eb035418e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b2de9c82d158ccbf7f3f098614d8bc3eb035418e"/>
3）进入设置界面后，再选择”密码设置“选项。
/iknow-pic.cdn.bcebos.com/8b13632762d0f7030616296005fa513d2797c5e2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8b13632762d0f7030616296005fa513d2797c5e2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8b13632762d0f7030616296005fa513d2797c5e2"/>
4、进入密码设置界面后，我们就能看到有”重置支付密码“的选项。
/iknow-pic.cdn.bcebos.com/d000baa1cd11728b6816339ec5fcc3cec3fd2c56"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d000baa1cd11728b6816339ec5fcc3cec3fd2c56?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d000baa1cd11728b6816339ec5fcc3cec3fd2c56"/>
5、进入”修改登录密码“界面后点击立即修改，如图所示。
/iknow-pic.cdn.bcebos.com/1e30e924b899a90161f98d8a10950a7b0308f5ba"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/1e30e924b899a90161f98d8a10950a7b0308f5ba?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/1e30e924b899a90161f98d8a10950a7b0308f5ba"/>
6、进入”设置登录密码“界面，输入新的登录密码，最后点击“保存新密码”即可。
/iknow-pic.cdn.bcebos.com/2934349b033b5bb5af25f6423bd3d539b700bc98"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2934349b033b5bb5af25f6423bd3d539b700bc98?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2934349b033b5bb5af25f6423bd3d539b700bc98"/>
扩展资料：
支付宝登录密码被锁定的方法
1、首先，在输入密码错误过多被锁定3个小时之后，会在页面弹出一个小窗口，我们点击【找回密码】。
/iknow-pic.cdn.bcebos.com/241f95cad1c8a786eaf9f5b26a09c93d71cf50be"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/241f95cad1c8a786eaf9f5b26a09c93d71cf50be?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/241f95cad1c8a786eaf9f5b26a09c93d71cf50be"/>
2、然后在【找回登录密码】的界面选择一个适合自己的验证方式，如果手机号还在使用，那么就选择【能】，否则选【不能】，这里以能接收短信为例子，所以点击【能】。
/iknow-pic.cdn.bcebos.com/f11f3a292df5e0fe991537bd516034a85edf7278"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f11f3a292df5e0fe991537bd516034a85edf7278?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f11f3a292df5e0fe991537bd516034a85edf7278"/>
3、接着输入手机已经接收到的短信，如图所示。
/iknow-pic.cdn.bcebos.com/241f95cad1c8a786eaeff5b26a09c93d71cf5040"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/241f95cad1c8a786eaeff5b26a09c93d71cf5040?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/241f95cad1c8a786eaeff5b26a09c93d71cf5040"/>
4、设置8-20位、不可以是全数字，也不可以是全字母的新密码，建议字母+数字就可以了。
/iknow-pic.cdn.bcebos.com/f31fbe096b63f624c47087bf8a44ebf81a4ca359"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f31fbe096b63f624c47087bf8a44ebf81a4ca359?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f31fbe096b63f624c47087bf8a44ebf81a4ca359"/>
5、密码设置完成之后，点击【保存新密码】，如图所示。
/iknow-pic.cdn.bcebos.com/bf096b63f6246b60bc6e0cc8e6f81a4c510fa22e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/bf096b63f6246b60bc6e0cc8e6f81a4c510fa22e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/bf096b63f6246b60bc6e0cc8e6f81a4c510fa22e"/>
6、新密码保存成功了之后，会弹出一个新窗口，如果支付宝账号绑定了淘宝，那么也会一起修改密码，以后就可以使用新密码登录了，确认无误之后，点击【确认】就可以了。
/iknow-pic.cdn.bcebos.com/f11f3a292df5e0fe99b637bd516034a85fdf72db"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f11f3a292df5e0fe99b637bd516034a85fdf72db?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f11f3a292df5e0fe99b637bd516034a85fdf72db"/>
7、确认之后，就会马上登录账号了，整个操作完成。
/iknow-pic.cdn.bcebos.com/377adab44aed2e73f34c38908a01a18b86d6fae1"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/377adab44aed2e73f34c38908a01a18b86d6fae1?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/377adab44aed2e73f34c38908a01a18b86d6fae1"/>