打开浏览器输入aq.qq.com或点击/aq.qq.com/cn2/index"target="_blank"title="网页链接">网页链接，进入QQ安全中心；
点击右下方的“帐号解封”；
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跳转到“帐号解封”页面，在“不能登录的帐号”后边输入被冻结的QQ帐号；
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在“验证码”处点击开始验证，验证通过后点击“下一步”；
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在弹出的页面中显示了您被冻结的帐号情况，点击“修改密码解冻”;
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跳转到“重置密码”页面，输入帐号后点击“开始验证”；
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验证成功后，点击“确定”；
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跳转到“身份验证”页面，使用绑定该帐号的手机根据提示发送短信，发送完成后点击“我已发送”；
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在“设置新密码”页面输入新的QQ密码后，点击“确定”；
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修改成功后，弹出重置密码成功页面。帐号解冻成功，使用新密码登录QQ即可。
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