京东商城的换货流程?!

如题所述

在京东购买东西后,如果码数不合适的时候,可以选择换货。
1、先打开京东手机客户端,打开之后单击右下角的“我的”按钮。
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2、然后进到个人中心面板,单击“我的订单”按钮。
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3、接下来就会进入到订单列表,找到要申请换货的商品,然后单击“申请售后”按钮。
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4、然后就进到售后页面,在申请数量里选择要换货的数量,再单击下方的“换货”按钮。
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5、就出现选择申请原因的界面,选择要换货的原因是什么。
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6、选择好之后,在问题描述里面再描述下换货的原因,然后点击“提交”按钮。
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7、在选择好取件方式并点击提交按钮,就会出现售后服务单申请成功界面,申请成功后等待商家处理,商家处理后就可以将商品退回。
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温馨提示:答案为网友推荐,仅供参考
第1个回答  2019-10-13
登陆你的京东帐号,进入【售后】,申请换货,然后等审核,审核通过以后就可以换了,如果是自营店的可以选择上门收,如果是第三方店的,那要自己找快递公司送回去了。注意东西不要穿,保持它的完整性,有包装盒的,也保持完整的装好它。换货时间可能比较长,寄东西也很费时间的,还要等店家收货,比买东西时间要长几倍了,至少一两个星期,慢的时间更久。本回答被提问者采纳
第2个回答  2020-04-26
19号才买的?
进入我的京东=>左侧的退换货=>选择你买的商品申请换货=>填写信息=>提交
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