原因:设置错误导致。解决方法:
1.打开电脑后,进入控制面板界面,在这里可以找到鼠标、键盘、语音、系统等功能的选项。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0df431adcbef7609d05d65e33edda3cc7cd99e7c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2.点击要设置的“鼠标”选项,弹出鼠标属性设置界面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5882b2b7d0a20cf4a9c602a366094b36acaf997c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3.切换到【硬件】菜单选项,弹出相应的鼠标属性界面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/30adcbef76094b3630c4e791b3cc7cd98d109d7c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4.在硬件菜单界面,点击界面中的“属性”按钮。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/4a36acaf2edda3cce3b2445c11e93901213f927c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5.切换到驱动程序的菜单选项。点击“更新驱动程序”选项。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/b3b7d0a20cf431ad5284bf455b36acaf2edd987c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6.选择第一个右更新方法[自动搜索更新驱动软件],点击,将切换到[在线搜索软件]界面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d1a20cf431adcbefec62827abcaf2edda3cc9f7c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7.有两种更新驱动的方法:[自动搜索更新]和[在您的计算机上浏览更新]。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/caef76094b36acafb3b66a806cd98d1001e99c7c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
8.搜索结束后,出现搜索结果界面,提示司机软件更新结果。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/77094b36acaf2edd3da7b5959d1001e93901937c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)