快件丢失赔偿应主要包括:
一、快件发生丢失时,免除本次服务费用(不含保价等附加费用);
二、购买保价(保险)的快件,快递服务组织按照被保价(保险)金额进行赔偿;
三、对于没有购买保价(保险)的快件,按照邮政法、邮政法实施细则及相关规定办理。
信件丢失按服务费2倍赔偿,包裹原则上按照保价实价赔偿,没有买保价的包裹将按照具体服务资费的5倍进行赔偿。
法律依据:
《快递暂行条例》第二十七条 快件延误、丢失、损毁或者内件短少的,对保价的快件,应当按照经营快递业务的企业与寄件人约定的保价规则确定赔偿责任;对未保价的快件,依照民事法律的有关规定确定赔偿责任。
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