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Question

关于这次审核，我想做下解释：

Are finished goods stored in a controlled area to avoid theft, loss, damage, deterioration?
Cause:：工厂收到通知，有一批货要马上发掉，而且工厂的成品仓库已经满了，所以他们把这批货暂时堆放在了成品仓库门口方便装车。公司规定所有的成品要储放在一个被管控的区域，很显然仓库门口无法被良好地管控，这样成品就有了被盗窃、被损坏的危险。
工厂以为短时间内堆放在门口没有关系，事实上这样做是不被允许的，我加深对工厂的培训，告知他们这是一个严重的问题，来提高他们保护成品的意识。

2. Are materials stored in a controlled area to avoid theft, loss, damage, deterioration?
Cause:：来验厂之前，我已经多次告知工厂让他们把原材料放在原材料仓库里，事实上他们已经把大部份原材料放在了仓库里，但是在验厂前两天，他们又进了一批塑料粒子，他们觉得塑料粒子不用担心受潮，并且仓库已经满了，所以工人把它们放在了过道里。
我觉得我对工厂的培训还不够好，物料放在外面，很有可能被盗窃，丢失，即使塑料粒子不会受潮，但多少会影响产品的品质，工厂在这方面的意识显然还不够，他们存在侥幸心理。我会再次对工厂管理员进行培训，来杜绝这种情况再次发生。

Does the factory have a documented process to make sure that incoming raw materials, components, and/or sub-assemblies conform to US Safety and Regulatory requirements?
Cause:：我曾经把这份程序文件发给工厂，但是他们忘了把它打印出来，我工作失误的地方是，我没有复查一遍，为此我感到很抱歉。
我会催促工厂把这份文件打印出来，并确保文件盖上了【受控文件】图章。

Is there a written procedure that defines how quality records are stored, protected, and disposed of as well as a defined retention period?
Cause:：之前在检查这份文件时，我发现这份文件规定的存档期有问题，所以我让工厂重新修改，但是他们的文员为了省力只是手动涂改了数字，这是不被允许的，程序文件必须打印出来不得手写，所以the auditor认为这份文件时无效的。
我很抱歉，没有对这份文件进行复检，这是一个非常不应该的失误，我会让他们重新修改并打印这份程序文件，并复查一遍确保无误。

有些问题，as weekly quality goals and actual performance,培训计划，检验记录，产前会议等，有一些只是有一部分不符合要求，或缺少了一份培训记录，那么它们涉及的整个环节都会被认为无效的，我觉得这对工厂有点不太公平。

另外，the Auditor告诉我们，上海TCPS收到一个举报，说工厂未经审核在做儿童产品，所以他必须对工厂进行严格审查。
我问过工厂，它们很肯定得答复我，它们以前没有做过儿童产品，将来也不会，而且我在现场也没有看到有做过儿童产品的痕迹。为此，我们丢失了很多分数。

Answer 1

For this audit, I would like to explain as below：
Are finished goods stored in a controlled area to avoid theft, loss, damage, deterioration?
Cause:：The factory receive a notice that those goods shall be delivery at once, but the finsihed goods warehouse was full at that time, so that stack those goods at the gate of the warehouse for convenient to load. The factory formulated that all finished goods shall be stored in controlled area, Obviously the warehouse gate was not control well, it had risk of been stealed or destroyed. The fatory expected that it was not a big problem, as actually, it was not allowed. I will deepen the train to factory and tell them it is a big problem, to improve their consciousness on protecting finished goods.

2. Are materials stored in a controlled area to avoid theft, loss, damage, deterioration?
Cause:：Before audit, I told the factory many times to put the raw matrial in raw materil warehouse. Actually, they have put almost raw material in warehouse. But two days before the audit, they bought a batch of plastic particle. they thought that the plastic particle will not be damp, so the workers just put them in the passway. I think I did not do well on training for the factory, the materail will be stealed or lost if they are put outside. Even if the plastic particle would not be damp, it might effect the quality more or less. The factory is lack of the awareness on this point, they have fluke mind. I will train again to the fatory administer, to avoid this case happen again.

Does the factory have a documented process to make sure that incoming raw materials, components, and/or sub-assemblies conform to US Safety and Regulatory requirements?
Cause:：I have ever sent this documented process to the factory, but they forgot to print it out, This is my work fault, I feel sorry that I did not check again. I will ask the fatory to print it out and ensure it will be stamped with "controlled documents"

Is there a written procedure that defines how quality records are stored, protected, and disposed of as well as a defined retention period?
Cause:：After checked with this doucment some days ago, I was found there was grandfather cycle problem on the rule of this document. So I asked them to amend, but the cleck just altered the number for saving labour, it is not allowed, the documented process shoud be printed with no write, so the auditor considered the document is invalid. I feel sorry that I did not check again for this document. It is really the fault that should not be happen. I will ask them to revise and print this document, and check again to ensure there is no mistake.

For some problem，as weekly quality goals and actual performance, training program testing record, pre-production meeting, etc. some of these are only not conformance to requirements, or just be lack of one training record, I think it is a little unfair to the factory.
In addition，the Auditor told us that TCPS Shanghai received a report, said the factory did not do audit to produce Children production
I asked the factory, they replied me that they have not produce any children products before, also not in the future. Furthermore, I did not see any trace that they have produced children products on site. Therefore, we have lost many grades.

纯手工翻译，可以验证！

Answer 2

I want to makesome clarifications regarding this audit:

Are finished goods stored in a controlled area to avoid
theft, loss, damage, deterioration?
Cause:：The plant was
informed that a batch of goods would be dispatched for delivery immediately; as
the finished good warehouse was already full, so they placed this batch of
goods at the entrance of the warehouse for easy loading to the truck. The
company specifies that all finished products must be stored in a controlled
area; obviously, the warehouse entrance is unable to be controlled properly,
there is a risk for the finished products to be stolen or damaged.

2. Are materials stored in a controlled area to avoid
theft, loss, damage, deterioration?
Cause:：Before the plant
inspection，I had time and
again told the plant to stock the raw materials in respective warehouse; as a
matter of fact, most of the raw materials were in the warehouse. But two days
before the inspection, they bought in a batch of plastic granules; they thought
that plastic granules would not be affected by moisture, besides, the warehouse
had been filled up, so they placed the plastic granules in the aisle.
I feel that my
training for them is not good enough; materials put in the open can possibly be
stolen or lost, even if the plastic granules could not be spoiled by dampness,
somehow the quality would be affected. The awareness in this aspect is
apparently not enough and they have wishful thinking. I shall conduct training
again for the plant administrators so as to prevent this kind of situation from
happening again.

Does the factory have a
documented process to make sure that incoming raw materials, components, and/or
sub-assemblies conform to US Safety and Regulatory requirements?
Cause:：I had sent this procedure document to
the plant before, but they forgot to print it out; it was my mistake for not rechecking,
I am very sorry for this. I will prompt them to print out the document and
ensure that the seal of “controlled file” is stamped on it.

Is there a written procedure that
defines how quality records are stored, protected, and disposed of as well as a
defined retention period?
Cause:：I had checked this
document before, I discovered that there was a problem in the filing date and so
I asked the plant to amend it. But the clerk just manually corrected the number
for convenient sake. This is not permitted because documented procedure must be
printed and not hand-written; so the auditor decided that this document is
invalid.
I apologize
for not conducting recheck on this document; this is a mistake that should not
happen. I shall ensure they correct and print this document and I will recheck
it to ensure no mistake is done.

There are some
issues, such as weekly quality goals and actual performance, training plans,
inspection records, pre-production meetings etc., some of them did not meet the
requirement only partially or short of a training record, but they were treated
as totally invalid; I feel that it is not fair to the plant.
Moreover, the
auditor told us that the Shanghai TCPS had received a tip-off that the plant
was producing children products without audit, so they must impose strict
examination on the plant.
I had asked
the plant about this matter, they positively replied that they had never
produced children products before and would not do so in future too. Besides, I
found no trace of production in children products on site as well. However, we
had lost many points because of this.

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Answer 3

I want to makesome clarifications regarding this audit:

Are finished goods stored in a controlled area to avoid
theft, loss, damage, deterioration?
Cause:：The plant was
informed that a batch of goods would be dispatched for delivery immediately; as
the finished good warehouse was already full, so they placed this batch of
goods at the entrance of the warehouse for easy loading to the truck. The
company specifies that all finished products must be stored in a controlled
area; obviously, the warehouse entrance is unable to be controlled properly,
there is a risk for the finished products to be stolen or damaged.

2. Are materials stored in a controlled area to avoid
theft, loss, damage, deterioration?
Cause:：Before the plant
inspection，I had time and
again told the plant to stock the raw materials in respective warehouse; as a
matter of fact, most of the raw materials were in the warehouse. But two days
before the inspection, they bought in a batch of plastic granules; they thought
that plastic granules would not be affected by moisture, besides, the warehouse
had been filled up, so they placed the plastic granules in the aisle.
I feel that my
training for them is not good enough; materials put in the open can possibly be
stolen or lost, even if the plastic granules could not be spoiled by dampness,
somehow the quality would be affected. The awareness in this aspect is
apparently not enough and they have wishful thinking. I shall conduct training
again for the plant administrators so as to prevent this kind of situation from
happening again.

Does the factory have a
documented process to make sure that incoming raw materials, components, and/or
sub-assemblies conform to US Safety and Regulatory requirements?
Cause:：I had sent this procedure document to
the plant before, but they forgot to print it out; it was my mistake for not rechecking,
I am very sorry for this. I will prompt them to print out the document and
ensure that the seal of “controlled file” is stamped on it.

Is there a written procedure that
defines how quality records are stored, protected, and disposed of as well as a
defined retention period?
Cause:：I had checked this
document before, I discovered that there was a problem in the filing date and so
I asked the plant to amend it. But the clerk just manually corrected the number
for convenient sake. This is not permitted because documented procedure must be
printed and not hand-written; so the auditor decided that this document is
invalid.
I apologize
for not conducting recheck on this document; this is a mistake that should not
happen. I shall ensure they correct and print this document and I will recheck
it to ensure no mistake is done.

There are some
issues, such as weekly quality goals and actual performance, training plans,
inspection records, pre-production meetings etc., some of them did not meet the
requirement only partially or short of a training record, but they were treated
as totally invalid; I feel that it is not fair to the plant.
Moreover, the
auditor told us that the Shanghai TCPS had received a tip-off that the plant
was producing children products without audit, so they must impose strict
examination on the plant.
I had asked