12306转人工客服电话的方法如下:
操作设备:iphone 11。
操作系统:iOS15.0.1。
操作软件:电话。
1、拨打为:12306。具体方法如下图所示:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/1c950a7b02087bf4513adb93fdd3572c10dfcff2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、在键盘中输入“1”。具体方法如下图所示:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/c83d70cf3bc79f3d00696b4ab5a1cd11738b29c4?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、在键盘中按“0”,这样即可转至人工服务。具体方法如下图所示:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea9b848c99da39b6003af3b351?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、最后,如果语音操作完成之后,就可以进行结束通话,进行按拨号按键。完成。具体方法如下图所示:
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/9c16fdfaaf51f3de7d64351e9beef01f3b2979f2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
12306客服业务:
客户可拨打12306客服电话,向客服人员提供查询码和手机号,查询业务办理情况。也可通过铁路局货运电子商务系统的“我要发货”页面,查询业务办理状态以及货物轨迹。查询时,仅需填写查询码和手机号。